Which office handles lost and found items after landing according to policy?

Which office handles lost and found items after landing according to policy?

• A. Security desk
• B. Designated property office
• C. Customer service desk
• D. Ground operations

Answer: (B)

Items found after landing are handed to the designated property office, which is the central unit responsible for all lost and found processing. This office logs each item, stores it securely, and tracks it so the rightful owner can retrieve it later. Releasing items typically requires a match of ownership and appropriate ID, following the policy to prevent unauthorized releases. The security desk handles guarding the premises and security issues, not the long-term custody of found items. The customer service desk assists travelers with general inquiries, and ground operations focus on aircraft movement and on-ground service tasks, not property control.

Items found after landing are handed to the designated property office, which is the central unit responsible for all lost and found processing. This office logs each item, stores it securely, and tracks it so the rightful owner can retrieve it later. Releasing items typically requires a match of ownership and appropriate ID, following the policy to prevent unauthorized releases. The security desk handles guarding the premises and security issues, not the long-term custody of found items. The customer service desk assists travelers with general inquiries, and ground operations focus on aircraft movement and on-ground service tasks, not property control.