What actions should the crew take during turbulence?

What actions should the crew take during turbulence?

• A. Continue service as usual.
• B. Instruct passengers to fasten seat belts, pause service, secure the cabin, and provide updates on expected duration.
• C. Let passengers roam to find snacks.
• D. Open the doors.

Answer: (B)

During turbulence, safety hinges on controlling the environment and keeping everyone secure. Instructing passengers to fasten seat belts minimizes the risk of injury from sudden bumps, stopping service prevents spills and items from becoming hazards, and securing the cabin—stowing galley carts, securing loose items, and ensuring crew members are seated—reduces the chance of crew or passengers being harmed. Providing updates on how long turbulence is expected to last helps calm passengers and keeps timing for resuming activities clear. The other options overlook safety or are not feasible in flight: continuing service can lead to injuries from unexpected motion, letting passengers roam is unsafe, and opening doors mid-flight is dangerous and not allowed. This combination directly supports safety and clear communication during turbulence.

During turbulence, safety hinges on controlling the environment and keeping everyone secure. Instructing passengers to fasten seat belts minimizes the risk of injury from sudden bumps, stopping service prevents spills and items from becoming hazards, and securing the cabin—stowing galley carts, securing loose items, and ensuring crew members are seated—reduces the chance of crew or passengers being harmed. Providing updates on how long turbulence is expected to last helps calm passengers and keeps timing for resuming activities clear. The other options overlook safety or are not feasible in flight: continuing service can lead to injuries from unexpected motion, letting passengers roam is unsafe, and opening doors mid-flight is dangerous and not allowed. This combination directly supports safety and clear communication during turbulence.